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HR Strategy & Operations
People & HR, Operations
Nigeria
Posted on Aug 5, 2026
About Paystack
Paystack’s mission is to power African ambition. Over 300K businesses across Nigeria, South Africa, Ghana, and Kenya use Paystack’s modern payments gateway, including Qatar Airways, MTN, Burger King, UPS, Africa World Airlines, AXA Mansard Insurance, FairMoney, PiggyVest, Crocs, Under Armour, Richemont Lifestyle Group, and many others.
Over the last 10 years, we’ve built products that have helped shape online payments in Africa, from automated recurring payments to direct bank payments and automated chargebacks. Today, Paystack is part of The Stack Group (TSG), a family of technology brands building modern infrastructure across payments, banking, consumer products, and emerging technologies.
At Paystack, we hire talented people, treat them with genuine respect, and give them the space, resources, and support to do the best work of their lives. We’d love your help.
About the HR Strategy & Operations role
At Paystack, we believe that we will win by recruiting talented people and giving them the space, resources, and support to do the best work of their lives. We hire the most capable people, treat them with genuine respect, and give them the means to succeed. And we’d love your help!
The Paystack team has grown from 130 people to over 215 employees across our five core locations. We expect our team to grow even further over the next year, both at our Lagos HQ and other locations. We’re hiring for HR Strategy & Operations to design, plan, and implement key programs involving our people.
As HR Strategy & Operations, your responsibility will be to build excellent programs to attract, develop, reward and retain top talent. You will use innovative and streamlined processes to help the company maintain its culture as it rapidly scales and provide an environment where employees can do their best work. The location of the role is Dubai, UAE or Lagos, Nigeria and is remote-friendly. The HR Strategy & Operations role reports to the Head of People.
We’ll trust you to
Manage the annual performance management process, including designing the promotion and calibration processes
Build and maintain the Paystack job architecture and career framework by partnering with business leads to articulate the skills required to be successful at each level and aligning this to global standards
Support managers with managing low and top performance, by building the infrastructure by which they can create and track Performance Improvement Plans as well as develop top talent action plans
Advise managers on appropriate salary leveling and reward structures for their teams
Partner with leadership to develop Paystack's compensation philosophy and reward strategies
Manage salary, equity and benefits benchmarking, reviewing survey data across all geographies in which Paystack employs talent
Design and run annual compensation review and planning process
Develop customized approaches to equity to address needs of employees across various countries
Educate employees on the compensation structure and assess effectiveness and ROI
Build relevant tooling / systems to manage compensation, equity, and performance management processes
Continuously analyze and assess the success of the company's HR programs to identify opportunities for optimization
Keep a pulse on employee sentiment and needs to determine what people programs may need disruption or optimization in the future
You’ll thrive in this role if you
You have extensive knowledge of HR / People Operations at fast-growing tech start-ups or scaleups
You have experience managing HR / People programs in fast-paced organizations
You have experience with various HR tools
You have a strong knowledge of job evaluation principles and benchmarking methodologies
You have experience working with various types of compensation survey providers and have managed equity for a public company with operations across various countries
You have strong project management, analytical, organizational and excel skills
You have exceptional attention to detail and have experience working in fast-paced organizations
You have excellent communication skills – both written and verbal
You are a creative problem solver
You have a bias towards continuous learning
You have a passion for building relationships and tackling people-related issues
You have deep empathy for co-workers
You prioritize confidentiality and are a trusted source of advice and information for team members
You are passionate about the Paystack mission
Benefits
Competitive compensation package and benefits
13th month bonus
TSG Equity compensation
Full medical coverage
Wellbeing stipend
Generous leave and sabbatical policies
Hybrid working environment
Smart, kind colleagues who are invested in your growth.
Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender, or age.