Subscribe to the “Series V” newsletter today!
Every month we share our insights on relevant industry
trends, resources to support founders, exclusive interviews
and top news from our portfolio.
Network Operations Field Engineer
Wifi.com.ng
Operations
Nigeria
Posted on Jan 13, 2026
- Ensure stable and reliable network services (e.g., access points, service networks, core network)
- Day-to-day network performance monitoring
- Network troubleshooting and fault analysis; hardware troubleshooting and repair
- Resolution of trouble tickets, carrier interface, and escalations
- Deployment and maintenance of network monitoring, analysis, and reporting tools
- Application of configuration changes via our change control systems and processes
- Installation of network hardware and software
- Participate in a 24x7 call-out rota
- Monitor base station access points and routers
- Build base stations
- Liaise with support/customer service teams regarding complaints and resolution
- Carry out preventive maintenance to ensure uptime, perform corrective maintenance
- Perform network equipment upgrade, installation, and configuration
- Provide active network surveillance, maintenance, and fault management for uptime, stability, and security
- Create and follow up on trouble tickets about network issues until resolution
- Collate technical documentation and reports on network changes, events, and configurations
- Ensure base stations have 99% uptime by the Target SLA