Imagine a world where e-commerce entrepreneurs can effortlessly manage their businesses with the best logistics and workspace solutions available. That’s the world Saltbox is building. We’re not just another company; we are a community dedicated to empowering small and medium-sized businesses with the physical and digital tools they need to thrive. At Saltbox, we believe in the power of innovation, collaboration, and making a tangible impact. Our solutions empower ambitious entrepreneurs to work, ship, and grow effortlessly, saving both time and money.

Founded in 2019, our team includes former leaders from Shopify, Palantir, Flexport, Bridgewater, just to name a few. We’re also backed by leading venture capital firms like XYZ Ventures, Pendulum, and Playground Global, who believe in our mission and are fully committed to helping us bring it to life.

Our core values—integrity, transparency, ownership, self-awareness, vulnerability, empathy, and kindness—guide our behaviors toward each other and the Saltbox community. These principles help us perform at our peak and navigate moments of uncertainty.

This position is remote with quarterly travel to work together in-person, but we prefer candidates in one of our cities of operations, including Atlanta, Seattle, Los Angeles, Miami, DC, Dallas, Phoenix, or Minneapolis.

About the Sales Manager Role

Saltbox is seeking a highly energetic and strategic Sales Manager to lead our sales and account management initiatives within our network of co-working warehouse spaces. With a passion for training and development and a profound understanding of e-commerce brands, this role will be pivotal in optimizing occupancy rates and lead performance, refining tour strategies, reducing churn, and enhancing account management processes. The successful candidate will bring a strong background in selling physical spaces or physical products and possess a deep knowledge of financials, particularly profit and loss statements. A strong leader with a results-driven approach, this individual will be ready to drive our sales team to new heights across all 12 locations, providing expert guidance on enhancing performance and fostering seamless cross-functional collaboration.

Responsibilities:

Optimize Sales Performance and Processes:Lead engagement and conversion strategies, collaborate with marketing and location teams, provide comprehensive training, mentor inside sales representatives, and foster a high-performance sales culture.

Enhance Tours and On-site Sales: Develop effective tour strategies and training, identify opportunities for improvement, and implement new product-based training.

Reduce Churn and Improve Retention: Establish standards and resources to reduce churn, anticipate potential issues, and device retention plans.

Drive Account Management Excellence: Implement robust account management strategies, deliver impactful training, and enhance member satisfaction to reduce churn.

Ensure Seamless Multi-Location Account Management: Manage multi-location accounts, build strong relationships with key accounts, and address their unique needs.

Qualifications:

You're a proven sales manager with extensive experience in leading and transforming sales teams to exceed targets and drive revenue growth.
Your exceptional leadership skills inspire and motivate your team and cross-functional teams to achieve outstanding results in a culture of accountability and continuous improvement.
You're an excellent communicator with strong interpersonal skills, capable of building and maintaining relationships with clients, stakeholders, and team members.
You're a strategic thinker and proactive problem-solver with a results-driven approach, leveraging data and analytics to optimize sales processes and improve performance.
You're proficient in HubSpot software and other sales tools, utilizing them to streamline operations and enhance customer relationship management.
You have a passion for and extensive experience in training and development.
You have a strong interest and deep knowledge in e-commerce brands, tailoring sales strategies to resonate with and drive their success.
You have a minimum of 5 years of relevant experience, demonstrating your ability to navigate complex sales environments and deliver exceptional results.
You're able to travel 20-30%, maintaining flexibility to meet clients, attend industry events, and support the team across different locations.

We’re looking for someone who’s excited to innovate, lead, and make a significant impact. If this sounds like you, let’s make great things happen together.

Why You Will Love Working at Saltbox

Impact: Be part of a company that is disrupting logistics and supporting ecommerce entrepreneurs.
Growth: Join a rapidly growing company that is at an awesome inflection point.
Culture: Work in a collaborative, challenging, and innovative environment.
Benefits: Enjoy a comprehensive compensation package, including meaningful equity, 100% paid medical, dental, and vision for employees, 401(k), paid parental leave, remote work flexibility, and much more.

Salary: $75k-85k with metric incentive OTE $135,000.

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