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Provider Relations Associate

Reliance Health

Reliance Health

Operations
Lagos, Nigeria
Posted on Jan 30, 2025

The Provider Relations Associate is in charge of interacting with our medical providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.

Responsibilities

  • Upload agreed tariff on respective providers’ profile on the admin dashboard.
  • Resolve all internal and external tariff escalations for renegotiations promptly.
  • Engage and acquire prospective providers.
  • Train providers on accessibility and operations of the provider portal.
  • Ensure credentialing and documentation of acquired providers.
  • Respond and resolve complaints from providers promptly.
  • Communicate with respective stakeholders changes to a provider’s status.
  • Negotiate tariff with prospective healthcare providers (If necessary).
  • Renegotiate tariff with existing healthcare providers (if necessary).