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Provider Relations Associate

Reliance Health

Reliance Health

Operations
Lagos, Nigeria
Posted 6+ months ago

The Provider Relations Associate is in charge of interacting with our medical providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.

Responsibilities

  • Upload agreed tariff on respective providers’ profile on the admin dashboard.
  • Resolve all internal and external tariff escalations for renegotiations promptly.
  • Engage and acquire prospective providers.
  • Train providers on accessibility and operations of the provider portal.
  • Ensure credentialing and documentation of acquired providers.
  • Respond and resolve complaints from providers promptly.
  • Communicate with respective stakeholders changes to a provider’s status.
  • Negotiate tariff with prospective healthcare providers (If necessary).
  • Renegotiate tariff with existing healthcare providers (if necessary).