Head of Small Business

Reliance Health

Reliance Health

Lagos, Nigeria

Posted 6+ months ago

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, to Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are seeking a strategic and results-driven professional to develop and execute Reliance Health’s strategy for healthcare sales to small businesses. This role requires a deep understanding of small business dynamics, market expansion strategies, and team leadership. The ideal candidate will possess exceptional problem-solving skills, a proven track record of delivering results in dynamic environments, and prior experience in business consulting or leadership roles in B2C organizations.

  • Develop action plans and strategies to achieve sales targets and drive customer acquisition and retention within the SME sector.
  • Identify new prospects and sales opportunities by analyzing market trends and ensuring the effective utilization of deployed resources.
  • Conduct competitive research to establish counter-strategies and value propositions for engaging SME customers.
  • Oversee the end-to-end sales process, from client prospecting to bill delivery, ensuring a seamless experience.
  • Monitor performance metrics, analyze sales data, and provide insights to support decision-making and achieve business objectives.
  • Promote and sell products and services tailored to SME needs, ensuring targets and revenue goals are met or exceeded.
  • Mentor and coach team members, fostering a high-performance culture and implementing best practices in sales.
  • Design and manage SME sales training programs to upskill the sales team and improve performance.
  • Set clear performance expectations, provide technical guidance, and support team members in achieving their goals.