Reliance Care Officer (Egypt)

Reliance Health
Reliance Health

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Cairo, Cairo Governorate, Egypt

Posted 6+ months ago

We are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.

  • Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.
  • Assist prospective clients in their choice of the company’s health plan by providing relevant and accurate information.
  • Escalate unresolved issues to the appropriate divisions for resolution and ensure optimal client satisfaction.
  • Record details of customers’ complaints, feedback, and suggestions using the appropriate internal communication system.
  • Convince inbound prospects to buy our health insurance products or use any of our services.

This job is no longer accepting applications

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