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Administrative Assistant at Reliance Family Clinics (Abuja)

Reliance Health

Reliance Health

Administration
Abuja, Nigeria
Posted 6+ months ago

The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

  • Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
  • Triage patients in need of medical assistance and alert medical staff
  • Organize transportation as needed by the medical and non-medical team.
  • Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
  • Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
  • Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
  • Demonstrate effective telephone and email communication techniques/etiquette
  • Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
  • Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting