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CRM Associate

Reliance Health

Reliance Health

Nigeria
Posted on Jul 15, 2024

We are seeking a highly skilled and motivated B2B Sales Operations Manager to join our team. The ideal candidate will be responsible for revamping our sales process by identifying gaps, implementing improvements, and managing the technology systems required to support the process, particularly our CRM system. This role offers the opportunity to play a pivotal role in driving sales effectiveness and efficiency within our organization.

Key Responsibilities:

  • Analyse the current sales process and identify areas for improvement and optimization.
  • Develop and implement strategies to streamline the sales process and enhance sales productivity.
  • Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure alignment and integration of sales processes with overall business objectives.
  • Manage and optimize the CRM system to support sales operations and drive data-driven decision-making.
  • Lead the selection, implementation, and integration of sales technology solutions to enhance sales effectiveness.
  • Provide training and support to sales teams on sales processes, tools, and systems.
  • Continuously monitor and evaluate the effectiveness of sales processes and technology solutions, adjusting as needed to drive continuous improvement.
  • Stay abreast of industry trends and best practices in sales operations and technology to inform strategic decision-making.