hero

Make an impact through your work

Provider Relations Associate

Reliance Health

Reliance Health

Operations
Lagos, Nigeria
Posted 6+ months ago

The Provider Relations Associate is in charge of interacting with our primary care providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.

Responsibilities

  • Negotiate tariff with prospective healthcare providers
  • Renegotiate tariff with existing healthcare providers
  • Upload agreed tariff on respective providers’ profile on the admin dashboard
  • Resolve all internal and external tariff escalations for renegotiations promptly
  • Engage and acquire prospective providers
  • Train providers on accessibility and operations of the provider portal
  • Ensure credentialing and documentation of acquired providers
  • Upload claims of providers on the admin dashboard
  • Respond and resolve complaints from providers promptly
  • Communicate with respective stakeholders changes to a provider’s status
  • Minimum of a first degree in Medicine/Nursing
  • Experience in the healthcare industry is an added advantage.
  • Basic proficiency in the use of Microsoft Office tools
  • Strong negotiation and relationship management skills.
  • Excellent communication skills.
  • Willingness to travel when required
  • Work alongside & learn from best-in-class talent
  • Join a market leader within the healthcare space
  • Work remotely
  • Attractive Salary & benefits
  • Free office lunch
  • Fantastic work culture
  • Great work-life balance