Settlement and Reconciliation Analyst @ Raenest

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Raenest

IT

Posted on Dec 9, 2025

Key Responsibilities:

Prompt reconciliation of all products.
Investigate and provide a solution to clear out open items in accounts.
Investigation and recovery of unsettled transactions with partners and banks.
Ensure the quality and accuracy of data and present it in a way to help the organisation make better decisions.
Liaise with Customer Management and Engineering teams for the resolution of customer requests and disputes within SLA.
Monitor disputed transactions for possible fraudulent activity and report to Management.
Provide relevant information to management on all invalid transactions.
Work with the Product and Engineering teams to improve the internal process as well as new products for customer satisfaction.
Analyse income earned and costs incurred for the organisation based on transactions consummated via the partner’s channel
Monthly reconciliation summary, designed and structured with details and accuracy for journal entries.
Inter-bank analysis and reconciliation for the month-end closing
Inter-company transactions analysis
Maintain the relationships with banking or payments partners and ensure cooperation with any partner obligations, including, but not limited to, periodic filings and reports as required by a partner;
Ensure that customers are notified of all schemes(MasterCard, Amex and VISA) chargeback claims
Ensure speedy and prompt fund recovery for chargeback debits,

general dispute tracking, advisory and resolution within SLA.

Ensure day-to-day operations are in compliance with internal policies and procedures, local regulations.
Revenue assurance.

Requirements

comply

Additional information

🔝 Remote friendly

👩🏻‍⚕️ Health Insurance

🎓Training Budget

😎 Team building events

🤩 Growth Opportunities

💰Paid Time Off