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Reconciliation and Settlement Associate at PiggyTech Global Limited ("PiggyVest”)

Piggyvest

Piggyvest

Posted on Apr 10, 2025
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    Piggyvest is a platform that helps individuals and businesses manage their finances effectively - save and invest with ease.
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    Reconciliation and Settlement Associate

    Job Summary

    • Piggytech is looking to hire a Reconciliation and Settlement Associate, who will identify and resolve all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.

    Job Details

    Responsibilities

    Transaction Reconciliation:

    • Reconciliation of transactions across all Piggytech’s products to confirm accuracy and integrity.
    • Perform daily reconciliations of collections and payments of all products and flag discrepancies.

    Payment Processing & Liaison:

    • Liaising with payment processors on collections and payments.

    Exception Handling & Escalation:

    • Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions for resolution.

    Stakeholder Engagement & Issue Resolution:

    • Engaging with both internal and external stakeholders to assist with investigations to identify the root cause of losses, and working with subject matter experts to identify and execute solutions.

    Dispute & Chargeback Management:

    • Work with the payment operations team on disputes and chargebacks.

    Reporting & Analysis:

    • Prepare reports summarising the results of reconciliations, identifying any issues or discrepancies, and recommending actions to address them.

    Process Improvement:

    • Continuous evaluation of current processes vis-à-vis best industry practices.

    Requirements

    • BSc in any field in the Social Sciences.
    • 3-5 years working years of experience in reconciliation and settlements.
    • Proficiency in the use of all Microsoft Office Products, (PowerBI, Outlook, Powerpoint) especially Excel.
    • SQL/MY SQL skills to extract data from databases.
    • Excellent communication skills.
    • Intermediate report writing skills.
    • High-level Attention to detail.

    Method of Application

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