We are seeking a detail-oriented and proactive Operations Intern to support our 3PL (Third-Party Logistics) team. The intern will play a key role in managing new partner onboarding, tracking daily operations, monitoring delivery performance, and ensuring strict adherence to SLAs and operational standards.
Responsibilities
●Support the onboarding of new 3PL partners, ensuring proper documentation, orientation, and process alignment.
●Monitor and evaluate 3PL partners’ performance against agreed Service Level Agreements (SLAs).
●Track daily delivery operations and update the system in real-time to reflect partner and shipment status.
●Escalate delivery exceptions, delays, or SLA breaches promptly to the 3PL Operations Lead.
●Assist in preparing weekly performance and compliance reports for internal review.
●Collaborate with internal operations, customer service, and finance teams to resolve 3PL-related issues.
●Provide administrative and analytical support to the 3PL operations team on ongoing initiatives and projects.
Required Skills & Competencies
●Currently pursuing or recently completed a Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
●Strong analytical and coordination skills.
●Excellent communication and teamwork abilities.
●Passion for logistics, technology, and hands-on operations management.
●Detail-oriented mindset with a proactive approach to problem-solving.