3PL Intern

FEZ Delivery Co.
FEZ Delivery Co.

Full-time

Lagos, Nigeria

Posted 6+ months ago

Operations

3PL Intern

Lagos
Full-time
Hybrid

We are seeking a detail-oriented and proactive Operations Intern to support our 3PL (Third-Party Logistics) team. The intern will play a key role in managing new partner onboarding, tracking daily operations, monitoring delivery performance, and ensuring strict adherence to SLAs and operational standards.

Responsibilities

  • ●Support the onboarding of new 3PL partners, ensuring proper documentation, orientation, and process alignment.
  • ●Monitor and evaluate 3PL partners’ performance against agreed Service Level Agreements (SLAs).
  • ●Track daily delivery operations and update the system in real-time to reflect partner and shipment status.
  • ●Escalate delivery exceptions, delays, or SLA breaches promptly to the 3PL Operations Lead.
  • ●Assist in preparing weekly performance and compliance reports for internal review.
  • ●Collaborate with internal operations, customer service, and finance teams to resolve 3PL-related issues.
  • ●Provide administrative and analytical support to the 3PL operations team on ongoing initiatives and projects.

Required Skills & Competencies

  • ●Currently pursuing or recently completed a Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • ●Strong analytical and coordination skills.
  • ●Excellent communication and teamwork abilities.
  • ●Passion for logistics, technology, and hands-on operations management.
  • ●Detail-oriented mindset with a proactive approach to problem-solving.