Hub Operations Intern

FEZ Delivery Co.
FEZ Delivery Co.

Operations · Full-time

Lagos, Nigeria

Posted 6+ months ago

Operations

Hub Operations Intern

Lagos
Full-time
Hybrid

We are looking for a proactive and detail-oriented Operations Intern to join our Hub Operations Team. The intern will play a critical role in supporting daily hub activities, monitoring rider performance, tracking deliveries from pick-up to completion, and ensuring operational efficiency across assigned hubs.

Responsibilities

  • ●Monitor and manage rider performance at designated hubs to ensure adherence to operational standards and targets.
  • ●Track delivery orders through every stage — from pick-up to completion — ensuring accurate and timely updates.
  • ●Coordinate and align with other hubs to ensure smooth inter-hub operations and information flow.
  • ●Anticipate low rider turnout and collaborate with the hub lead to develop contingency or mitigation plans.
  • ●Support the implementation of operational SOPs to improve delivery turnaround time and service quality.
  • ●Maintain up-to-date records of rider attendance, performance metrics, and delivery outcomes.
  • ●Provide daily reports and feedback on hub performance, rider issues, and operational bottlenecks.
  • ●Perform any other tasks assigned by the Hub Operations Lead to support day-to-day efficiency.

Required Skills & Competencies

  • ●Strong analytical and coordination skills.
  • ●Excellent communication and teamwork abilities.
  • ●Ability to stay organized and handle multiple tasks in a fast-paced environment.
  • ●Passion for logistics, technology, and hands-on operations management.
  • ●Detail-oriented mindset with a proactive approach to problem-solving.
See more open positions at FEZ Delivery Co.