Key Account Intern

FEZ Delivery Co.
FEZ Delivery Co.

Full-time

Lagos, Nigeria

Posted 6+ months ago

Growth

Key Account Intern

Lagos
Full-time
Hybrid

The Key Account Intern will support the Key Accounts team in managing client relationships, tracking order performance, and ensuring smooth communication between clients and operations. The intern will gain hands-on experience in customer management, reporting, and process coordination while learning how to drive retention and growth within enterprise accounts.

Responsibilities

  • ●Assist the Key Account Manager in tracking daily and weekly performance metrics for key clients.
  • ●Monitor delivery updates and proactively flag potential service issues for resolution.
  • ●Support in preparing client performance reports and insights for internal review.
  • ●Follow up on client feedback and coordinate responses with the operations team.
  • ●Participate in client review calls and help document action points.
  • ●Assist in data entry, analysis, and internal dashboard updates.

Required Skills & Competencies

  • ●Strong communication and coordination skills.
  • ●Detail-oriented with good analytical ability.
  • ●Eager to learn client relationship management and process documentation.
  • ●Strong sense of ownership and follow-through.
See more open positions at FEZ Delivery Co.