Telesales Intern

FEZ Delivery Co.
FEZ Delivery Co.

Sales & Business Development · Full-time

Lagos, Nigeria

Posted 6+ months ago

Growth

Telesales Intern

Lagos
Full-time
Hybrid

The Telesales Intern will work closely with the Sales team to manage inbound and outbound customer calls, convert leads into paying customers, and support lead qualification processes. The role is ideal for someone interested in customer engagement and learning the fundamentals of sales communication in a fast-paced environment.

Responsibilities

  • ●Handle inbound calls and inquiries, providing clear product and service information.
  • ●Conduct outbound calls to follow up on leads and encourage conversion.
  • ●Maintain lead tracking sheets and update CRM with accurate customer data.
  • ●Support in qualifying leads from marketing campaigns.
  • ●Assist in daily and weekly performance reporting.
  • ●Work with the sales lead to develop call scripts and improve conversion approach.

Required Skills & Competencies

  • ●Strong verbal communication and active listening skills.
  • ●Confidence and empathy when speaking with customers.
  • ●Good organizational and data entry skills.
  • ●Ability to work under minimal supervision.
  • ●Interest in sales, growth, and customer experience.