At Earnipay, we are redefining financial services for business and individuals in Nigeria. Through our digital-first banking solutions, we provide seamless credit access, high-yield savings, and payment tools that empower our customers to grow their wealth and achieve financial security.

We are building a high-performing team of Relationship Managers to drive customer acquisition, deposits, and credit adoption.

Role Overview

We are seeking an ambitious and results-driven Relationship Manager to spearhead customer engagement and sales for our credit and savings products. This role is a hybrid of relationship management and direct sales, requiring you to identify, onboard, and grow our customer base by:

Closing deals on credit for individuals.
Acquiring deposits for our high-yield savings product.
Cultivating long-term relationships to drive customer retention.

This is a high-impact role for a professional who thrives in a fast-paced, target-driven environment and is motivated by direct customer interactions and business growth.

Key Responsibilities

Sales & Customer Acquisition

Sell our credit products: Proactively identify and engage potential customers, guiding them through the loan application and approval process.
Drive deposits into savings: Educate and onboard customers onto our savings products, ensuring they actively fund their accounts.
Execute offline sales strategies: Leverage physical touchpoints such as community events, business networking, and referrals to acquire high-value customers.
Meet and exceed sales targets: Consistently achieve deposit and credit disbursement goals set by the company.

Relationship & Account Management

Develop and nurture key relationships: Build strong relationships with individuals, entrepreneurs, and professionals who can benefit from our credit and savings products.
Customer retention & engagement: Follow up with customers post-loan disbursement or deposit activation to ensure satisfaction and encourage further engagement.
Provide tailored financial solutions: Understand each customer's financial needs and recommend suitable banking solutions.

Market Intelligence & Reporting

Gather customer insights: Report on market trends, customer pain points, and competitive activities to improve product-market fit.
Maintain accurate sales records: Track customer interactions, applications, and deposits in the CRM system.
Collaborate with internal teams: Work closely with product, risk, and customer support teams to ensure seamless customer experiences.

Who You Are

A natural salesperson with strong persuasion skills and the ability to close deals quickly.
Someone who thrives in face-to-face sales environments and enjoys engaging with potential customers in-person.
A highly motivated professional with a proven track record in sales, preferably within financial services, fintech, or banking.
An excellent communicator who can simplify complex financial products for customers.
Resilient and results-driven, comfortable with meeting aggressive sales targets.

Qualifications & Experience

2+ years of experience in sales, relationship management, or business development, preferably in banking, fintech, lending, or wealth management.
Proven ability to close deals, particularly in loan origination and deposit mobilization.
Strong networking skills with the ability to acquire customers through referrals and offline engagements.
Familiarity with the Nigerian financial services landscape and regulatory requirements.
Ability to work independently while hitting targets.

Compensation & Benefits

Competitive base salary + performance-based commission.
Access to financial services and benefits as an employee.
Pensions
Health insurance
Growth opportunities in a rapidly scaling neobank.
A dynamic, entrepreneurial, and supportive work environment.

Apply now

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